HELP / FAQS

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

Set up diagram to show

Connecting your Earthing product


The product operates simply and can be set up very quickly. It doesn't matter which product you own, as the setup should essentially be the same. You will have received the product/s you have purchased; each product will have a specially designed snap connector that attaches to the corresponding end of the ground cord, a cord to connect to your product and the chosen plug for your area.

In most modern or recently rewired houses, the electrical system provides an excellent grounding connection to Earth. However, if you have any doubts about whether your property is properly wired and earthed, it is recommended that you use an outlet tester to confirm this.

Process

Check/ test your outlet

Take the socket tester and plug it into the outlet.
Make sure it's securely plugged in. A combination of lights indicates the test result, which will tell you if the outlet is properly grounded and safe to use.
The key printed on the tester explains each combination's meaning. You are looking for the result "OK" or "CORRECT."
Non-grounded outlets may look similar to grounded outlets (this is to do with the wiring at the back of the socket); if you are unsure, please call an electrician. If you just cannot wait to use your products, try another socket in the home and run an extension cord from a properly grounded outlet to where you will use your product, or use a grounding rod that can be bought as a separate grounding source (again, optional and sold separately).

Position your product first and then connect the cord

Position your earthing/grounding product with the connection point in the most effective and safe location. Insert the round head (clip) of the cord firmly into the grounding product. Then, plug the other end (the pin) into the ground port plug that is placed into the wall outlet, ensuring it connects to the grounding pin for proper grounding.

“If you are using the earthing rod, please follow the above steps to connect the cord to the earthing product, placing the earthing rod into the ground outside.”

When you lie down on the connected mat, any bare skin will transfer the Earth's energy to your body.

TEST your Product

Use the earthing tester to confirm proper connection and grounding, and regularly check that your product has maintained connectivity to the earth to ensure it stays connected.

READY TO USE

You are now ready to earth and enjoy a great night’s sleep with all the benefits of earthing.

PLEASE NOTE: For best results, skin contact with your product is the ultimate way to connect. Anything between your body and the product/s can interfere with the best results.


Please visit livelongerco.com for more information or additional products. Contact info@livelongerco.com if you have any questions at all.